What’s the return/refund policy? 

We do not accept returns unless the product is broken or defective. We encourage you to take advantage of our sampling programs so you can test out all of our personal fragrances before you commit to larger sizes.

Are Abbott fragrances for men or women?

We believe gender boundaries for fragrance are largely artificial and each person should be free to choose the scents they enjoy without a department store or any one else telling them what to do. We think our fragrances smell great on all people.

Are the ingredients in Abbott fragrances all natural?

At Abbott, we believe in honesty and are committed to the highest possible quality, to our customer's health and protecting the environment. We use a careful mix of natural and synthetic materials to ensure precision, safety and environmental sustainability. No parabens, no phthalates, no dyes, or aluminum, and no animal testing. All Abbott fragrances are also vegan and cruelty-free.

What concentration are your fragrances? Are they colognes or perfumes?

Our personal fragrances are "Eau de Parfum", meaning their concentration of aromatic ingredients is 15%. We strive to make all of our scents long-lasting but never over-powering.

How should I apply my fine fragrance?

Start with one spray on each wrist. Each scent will evolve and mature as you wear it, with distinct top notes, mid notes, and base notes, and we want you to experience them all.

How do I find a scent right for me?

When you purchase an Exploration Kit, we’ll send you small vials of each of our six scents. When you get dressed, you select clothes based on the day, season, or event. Abbott believes in bringing that same sense of choice to fragrance. Choose one signature scent or rotate between a few, seeing which speaks to you.

Where do you ship and what is the cost?

Abbott ships anywhere in the United States and Canada. We hope to expand soon.

We typically ship items within 1-3 business days of your purchase via United States Postal Service or FedEx. We charge a fee for shipping based on the weight and/or value of your purchase.

What payment methods do you accept and what expenses are there with my order? 

We accept all major credit cards, PayPal, Amazon Pay and QuadPay. We charge shipping fees that vary depending on the weight of your order, but purchases of $100 or more have free shipping. In certain states applicable sales taxes are added to your purchase at checkout.